Q. What do you do with the details I provide before purchasing?

A. Your details are used only to process your order, and are held at your convenience for order tracking and future orders only.

Q. What payment methods do you accept?

A. We accept cheques or postal orders, PayPal and most major credit cards. Credit card payments are processed through PayPal using SSL security (see privacy policies for more details), you will be emailed payment instructions if choosing this method. You do not need a PayPal account to pay with a credit card via PayPal.

Q. When will I get my goods?

A. Orders are processed and shippied within 3-5 working days, parcels are sent using Royal Mail Standard Delivery.

Some Questions from the UK Angels Forum Answered:

Q. Do you have discreet billing? (the name that appers on your credit card statement doesn't show the shop name).

A. Yes, your statement will read "DGTGHOMES" which suggests "home improvement" while still reminding you where your money actually went.

Q. Do you have discreet packaging? (contents are unknown).

A. Yes, plain brown padded envelope/box, NO markings with reference to contents. If the packaging contains delicates, these will be wrapped in a blue sealed plastic bag, then packed into an envelope/box.

Q. Is the return address shown on the packaging meaningless. (e.g. a different trading name than website name)

A. No, we simply omit our shop name from the return address on the parcel, if you want to add the address when returning a parcel, that is fine, but it will get to us without the shop name.

Q. Do they offer Next Day Special Delivery on in stock items?

A. Please contact us before ordering if you want next day delivery, we aim to keep a full stock at all times and do our best to predict customer demand. The Post Office are also currently involved in industrial diputes, unfortunately they are on strike from time to time. Depending on the item/s you purchase and the Post Office we may or may not be able to offer you next day delivery. We do apologise for this and are in the process of sourcing an alternative delivery service.

Q. UK based?

A. Yes, we are based in the UK, in Croydon, greater London.

Q. I am really nervous about making a purchase, I'm still a closet cross dresser, will I get a good and confidential service from you?

A. We will always respect your privacy and your needs as an individual. If you have concerns regarding your first purchase, or an enquiry of a sensitive nature which you wish to be dealt with in confidence, please contact carol@tgirlshomeshopping.com If you would like to view feedback we have recently received from customers, please view our testimonials here: Testimonials or view our privacy policy

Q. My question isn't answered here, what should I do?

A. Please email us at: info@tgirlshomeshopping.com

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